Community/Troubleshooting Unify
Setting FTP Info
Unit Interactive Staff Mar 01
If you are experiencing permissions errors, or you want to use Unify’s auto-update feature, you will need to enter the FTP information for your server. If you have admin access, go to the “dashboard” or “settings” and click the “FTP Info” tab.
Enter the following information:
- FTP server. Ex: yoursite.com
- FTP username
- FTP password
- The path to the root of your site. This is relative to your FTP user. Ex: domains/yoursite.com/html/
Unify will write this information to an unreadable php file on your server. Unit Interactive does not hold on to or save this information at all. It stays with you.
Comments
More on how to find your domain root: http://unifysupport.unitinteractive.com/entries/174654-how-do-i-fin...
If you are trying to save your FTP info and get no response, you may not have FTP enabled for PHP on your server. It is rare that this could happen, but you do want to make sure that it is enabled. It helps work around many permissions issues that servers could have.
Do you support accessing the server with SFTP in addition to FTP?
I have the same question as Sean. My host allows SFTP but not regular FTP will this work?
Thanks for the questions Sean and Jeff!
Unfortunately, no. At this time, Unify does not work with SFTP. We are working on integrating it in the future. In the meantime, Unify does not require FTP to work... with most server setups, you can publish changes without saving your FTP info. FTP functionality has been added to get around any permissions issues that could come up.
Please let us know if you have any further questions. Thanks!
----------------------------------------
Nathan Ford
Lead Developer on Unify
Unit Interactive
Lack of FTP support isn't completely uncommon. I have one client on Pair Networks and they don't have FTP enabled.